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Some Sun City Hilton Head
homeowners have inquired about stucco “class action” in the community. In an
effort to keep you informed, Del Webb / Pulte would like to provide you with
current and accurate information.
First, there is no stucco
class action at this time. An arbitration process related to stucco was
initiated by a single Sun City Hilton Head homeowner against Del Webb / Pulte in
2006. In that case, the homeowner (plaintiff) alleged that certain defects in
the stucco system on his home caused his stucco to crack. In response to these
allegations, Del Webb / Pulte initiated an investigation to determine why the
stucco on the plaintiff’s house is cracking. This type of investigation, when
it is part of a litigation process, is more complex and time-consuming than it
would be under normal circumstances. Fortunately, our investigation to date has
not yielded any evidence of a widespread stucco issue in the community.
In addition to making claims
about his own house, the plaintiff has indicated that he may make a motion that
could expand the current arbitration process into a class action. With such a
motion, the plaintiff would seek to represent other homeowners in Sun City
Hilton Head with regard to the stucco on their houses. Until such a motion is
made by the plaintiff and granted by the arbitrator, the arbitration will
continue to involve only one home. And since there is no evidence of a
widespread stucco issue, Del Webb / Pulte intends to oppose any motion that
would expand this process into a class action.
Please be assured that the
arbitration process has not caused us to change our policy of promptly
responding to homeowner questions and concerns. As always, when a homeowner
contacts us with a complaint about their stucco, we will go to the home to
determine if the stucco system is performing in accordance with our warranty. If
we see that a problem exists and is covered by warranty, we will respond
accordingly and remedy the problem.
Lastly, as with all aspects
of your home, we encourage you to regularly inspect the stucco on your home.
Please remember that small cracks in your stucco (1/8th of an inch or
smaller) are expected and are not normally considered to be a problem.
If you have any questions or
concerns about your home’s stucco system, please do not hesitate to contact
your Del Webb / Pulte customer relations representative.
A statement from Del Webb/Pulte regarding a
stucco issue in the community:
January 27, 2007
Material found at the community web portal. WWW editor - Steve Koehl. Revised: April 28, 2007.