Executive Director's Report
January 27, 2005

Navigation: SCHHCA > EDReports > Jan 27, 2005

Executive Director’s Report
Meeting of the Board of Directors
of the
Sun City Hilton Head Community Association, Inc.

October 28, 2004

1.      Staffing:  The community association now employs a total of 131 employees, of which 73 are full-time and 58 are part-time.  This compares with a total of 123 employees during the previous quarter. 

2.   Management Direction From the Board:

• Check with Acordia of Arizona on whether or not golf carts traveling on or over State roads should be fully insured under an auto policy.  

• Find and define potential ways to increase the golf reserves for major course work, like greens replacement.  

• Get Fitness pool policy revised as recommended by Board. 

4.   All Departments

• Managers attended the Newcomers’ Coffee in January to give new residents an overview of operations for all CAM departments.

•  Managers processed merit increases for their respective staffs.

5.   Golf Operations & Maintenance:

• The “Sale of the Season” took in over $23,000. 

•  Combined expenses for the year were $160,000 under budget.

•  Okatie Creek was voted “Favorite Golf Course, a great achievement for Golf Maintenance.  Okatie Creek Head Professional Tim Ewell was voted “Favorite Golf Professional, and Hidden Cypress Head Professional Matt Edlin came in third in the same category in the annual Low Country Monthly magazine poll.

• Hidden Cypress received Honorable Mention for Spectacular Golf in the Carolinas.  This was a great plug in Carolina Living magazine, putting us in the company of other local courses such as Spring Island, Berkeley Hall, and Oldfield. 

6.   Activities:

• In October, Facilities Maintenance transferred three “set up” staff members to Activities. This move will enable Activities to have a more hands-on role in scheduling, better management of labor time and the ability to set attainable goals for the department.   

• The Senior Games were conducted November 1 through 5.  The Opening Ceremony was a resounding success with a Wine & Cheese event, and the Closing ceremony had approximately 450 residents at the Awards banquet.

• In the fourth quarter of 2004, approximately 4,973 residents participated in seminars, special events and community wide club events.  Room rental revenue for October was $5,469; November was $2,658 and December was $3,565.

• We hosted an All Employee luncheon visit from Richard Dugas and other regional and area managers for a “State of the Union Address” for 225 employees.  We were also chosen for the site of the fourth Pulte Active Adult Lifestyle Workshop with approximately 100 attendees from across the nation on November 16 & 17 that was extremely successful and educational. British Open Pub handled catering needs for both events.

7.   Communications:

• Fourth quarter SunSations revenues were $45,431, and printing expenses were $26,557.    Circulation was up to 4,200 in December.   

• SunSations was increased to 64 pages in December to accommodate Club News and Activities.  Additional advertising more than covers this increased cost. 

• Communications is looking for someone to fill the Programming/AV Specialist position, and several qualified candidates have been interviewed and are being evaluated.     

8.   Fitness:

• Fitness’ overall budget is 18% under for the year.

• Payroll is $1200 over budget due to the training of 9 new employees for the Hidden Cypress Golf and Recreation Center. 

• Eleven strength pieces and two new cardio pieces were delivered in early December.  The old equipment was donated to the Penn Center on St. Helena Island, resulting is a $10,000 receipt of goods for a tax deduction. 

• Total resident usage for the year was 156,000, and guest usage was 9,035.  This compares to usage in 2004 of 128,000 residents and 4,224 guests. 

9.   Facilities Maintenance: 

• Installed new sound system in the Fitness Center aerobics room.  Will next install enhanced sound in the indoor pool for classes.  The new roof is 99% complete.  Will empty the pool in mid-Spring to wash and repair imperfections in the plaster.  Outdoor pool is currently empty and undergoing resurfacing, an updating of the depth markers, and the installation of a new handrail.

• Installed new stage lighting package, purchased by the Theater Club, in Pinckney Hall.  Electricians are installing the permanent power connections per building code. 

• Hargray has installed a new DSL line to the front gate office.  Once Pulte IS installs a new router, we will begin testing speed for gate pass operation.  New power supply is installed for resident side of the operation. 

• Accepted turnover of the new RV/Boat storage facility. 

10. Common Area Maintenance

• Completed a walk-through and turnover of the new RV/Boat Storage Area with Land Development. 

• Completed a preliminary walk-through of The Aviary Villas with Land Development. 

• Met with Land Development about the landscaping around the Hidden Cypress Clubhouse.  

• Met with the Hunting and Fishing Club about new fishing rules and future stocking program. 

11. Community Standards & Security

• Fines generated for the quarter totaled $4,275, including payment of traffic tickets.  Year-to-date total is $22,050.    

• Safety & Service issued a total of 4,293 guest passes during the quarter. They made 808 home checks for out-of-town residents this quarter.

• A total of 322 speeding citations were issued during this quarter, and a total of 1399 for 2004.    

• The Safety and Service Team’s Traffic currently has a total of 118 volunteers performing duties as gate greeter, dispatcher and patroller.  Volunteers worked a total of 14,756 hours in 2004, more than double the 2003 total.

• Vendor decal revenue for the quarter was $43,838.  The 2004 total is $239,771, compared to a projected budget of $150,000.

·                      That concludes my report, Mr President.  Are there any questions from the Board?

Material supplied by Bob Mahnke, WWW editor, Steve Koehl. Revised: March 31, 2005.